Founded in 2015, Jagdamba Tours is one of the most reliable tour operators based in Mumbai. We started with the simple goal to satisfy the itch of travelling around the world.
Anand Gopi, the founder of Jagdamba Tours, initiated this effort to help his friends and family travel safe and in comfort. It didn’t take much time for his top-class services to be required by more people he knew and even those he didn’t know.
Jagdamba – the name comes from the goddess Jagdamba Mata who was held in high regard by the revered Maratha King Chhatrapati Shivaji Maharaj. Taking inspiration from Maharaj, our mission is to achieve an egalitarian platform that helps connect people around the world.
To achieve it, our vision crosses the horizon of being a tour agency and into the domain of creating opportunities that help every person that connects with us.
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Jagdamba Tours being a conscientious data manager recognizes the importance of privacy of its clients and users and also of maintaining discretion of the information provided by its clients.
The information as mentioned below is collected for us to be able to provide the services chosen by user and also to fulfill our legal obligations as well as our obligations towards third parties as per the User Agreement with them.
"Personal Information" of User shall comprise of the information shared by the User and collected by us for the following purposes:
Registration for a tour: Information which you provide while filling forms for a tour, including but not limited to information about your personal identity such as name, gender, marital status, age etc., your contact details such as your email address, addresses, frequent flyer number, telephone (mobile or otherwise). This may also include information such as your banking details (including credit/debit card).
Other information: We may also collect some other information and documents including but not limited to:
If you ask for JAGDAMBA TOURS to provide visa related services, then copies of your passport, bank statements, originals of the filled in application forms, photographs, and any other information that may be required by the relevant embassy to process your visa application.
The Personal Information collected maybe used in the subsequent manner:
While making a booking
While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared. We may also use the information of travelers list as made available by you. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.
Personal Information; we may also use your for several reasons including but not limited to:
We value opinions and remarks from our Users and frequently conduct surveys, both online and offline (Optional Participation). Typically, the information collected is aggregated, and used to make improvements to Website, mobile sites to develop appealing content, features and promotions for users based on the results. Identity of the survey partakers is unnamed unless otherwise affirmed in the survey.
Research, Marketing Promotions and Programs:
Research, Marketing promotions and programs help us to identify and understand user preferences, develop programs and improve user experience overall. Personal Information collected by us for activities alike may include contact information and surveys. As a User, you will also occasionally receive updates from us about fare sales in your area, new offers, new JAGDAMBA TOURS services and marketing programs.
Additionally, you may look forward to receiving periodic marketing e-mails.
JAGDAMBA TOURS will keep your Personal Information on its servers for as long as is realistically necessary for the purposes listed in this policy. In some situation we may retain your Personal Information for longer periods of time, for example where we are required to do so in agreement with any legal, regulatory, tax or accounting requirements.
When your personal data is no longer requisite we will ensure it is either securely deleted or stored in a way which way it will no longer be used by the commerce.
Automatic Logging of Session Data:
Each one time you access the Website your session data gets logged. Session data may consist of a variety of aspects like the operating system, IP address and type of browser software being used and the activities conducted by the User whilst on the Website. We collect session data since it helps us examine User’s choices, browsing outline including the regularity of visits and extent for which a User is logged on. It also helps us identify problems with our servers and lets us better manage our systems. The aforementioned information cannot identify any User personally. However, it may be possible to determine a User's Internet Service Provider (ISP), and the rough geographic locality of User's point of connectivity via the above session data.
Service Providers and suppliers:
Your information shall be shared with the end service providers like hotels, airlines, cab rental, bus service providers, railways or any other suppliers who are responsible for satisfying your booking. Note that while making a booking with JAGDAMBA TOURS you approve us to share your information with the understood service providers and suppliers. It is important to note that JAGDAMBA TOURS does not allow the end service provider to use your information for any other purpose(s) except for fulfilling their part of service. However, how the said service suppliers use the information shared with them is beyond the control of JAGDAMBA TOURS as they process Personal Information as independent data controllers, and therefore we cannot be made accountable for the same. You are therefore advised to assess the privacy policies of the respective service supplier whose services you choose to avail.
Third-Party Vendors and Business Partners:
JAGDAMBA TOURS may share your Personal Information to third party that JAGDAMBA TOURS may slot in to perform certain tasks on its behalf, counting but not limited to imbursement processing, data hosting, and data processing interfaces.
We use non-recognizable Personal Information of clients in aggregate to build superior quality, more useful online services by carrying out statistical analysis of the communal characteristics and actions of our customers and guests, and by measuring demographics and interests regarding explicit areas of the Website. We may give anonymous statistical information based on this data to advertisers, suppliers, affiliates and other current and potential business associates. We may also use such collective data to notify these third parties as to the number of populace who have seen and clicked on links to their websites. Any Personal Information which we collect and which we may use in an aggregated set-up is our asset. We may use it, in our sole prudence and without any reimbursement to you, for any legitimate purpose including with no restraint the marketable sale thereof to third parties.
DISCLOSURE OF INFORMATION
Addition to the situations described above, JAGDAMBA TOURS may disclose User's Personal Information if necessary to do so:
Such disclosure and storage may take place devoid of your knowledge. In that case, we shall not be liable to you or any third party for any compensation howsoever arising from such revelation and storage.
JAGDAMBA TOURS makes available an option to its users to post their experiences by means of ratings, reviews and general poll questions. The clients also have an option of posting questions with respect to any service offered by JAGDAMBA TOURS or present answers to queries raised by other users. JAGDAMBA TOURS may also employ a third party to get in touch with you and gather pointer about your latest booking with JAGDAMBA TOURS. Though the input in the feedback procedure is purely optional, you may still get emails, notifications (sms, Whatsapp or any other messaging service) for you to share your evaluation(s)/review(s), answer questions posted by other users. The reviews may be written or in a video arrangement. The reviews written or posted may also be perceptible on other travel or travel related interfaces.
The UGC (User-Generated-Content) that JAGDAMBA TOURS collects may be of the subsequent types:
You will infrequently get e-mail updates from us about fare sales in your area, special offers, new JAGDAMBA TOURS services, and other noteworthy items. We hope you will discover these updates attractive and useful. If you desire not to get them, please click on the "unsubscribe" link or follow the directives in every e-mail message.